At MCLASS, we aim to provide fast and reliable shipping for all orders. Here’s what you need to know about our shipping process:
Processing Time:
- All orders are processed within 1-2 business days. Orders placed over the weekend or on holidays will be processed the following business day.
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Options & Delivery Times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
Delivery times are estimates and may vary based on your location and shipping carrier delays.
Shipping Costs:
- Standard Shipping: Free for orders over $50. For orders under $50, a flat rate of $5.99 applies.
- Expedited & Overnight Shipping: Fees vary based on location and will be calculated at checkout.
International Shipping:
- We currently ship to select countries. International shipping rates and delivery times will be calculated at checkout.
- Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.
Order Tracking:
- Once your order is shipped, you’ll receive an email with a tracking number. You can also use our Order Tracker to follow your package's progress.
Missing or Delayed Orders:
- If your order hasn’t arrived within the estimated delivery time, please contact us at support@mclass.com with your order number, and we’ll assist in tracking it down.
Undeliverable Packages:
- If a package is returned to us due to an incorrect address or other issues, we will contact you to arrange a reshipment. Additional shipping fees may apply.